eAlicia allows you to create, in a fast, intuitive and simple way, customised metrics which you can use to measure the constant changes in your company. Measure, evalute, improve and start again (image. Report).
eAlicia has a global vision of your clients’ satisfaction worldwide, allowing you to take action in any situation, improving loyalty and makes you look interesting to new possible clients (image, map).
Integrate all channels of communication of your company in only one and unique tool, so useful in social networks and also in a personalized attention in all your establishments, it have no boundaries.
Your clients expectations changes day by day, So you need to evaluate your product and service quality to know if it meet the costumers expectations.
With all the information at your fingertips, eAlicia helps you to take decisions by having useful data in real-time. Alerts will allow you to solve any tricky situation of your customer in advance, and it will help you to react and design action plans to resolve the situation.
Experience first-hand the benefits it can offer you.
Over 100 clients over the world trust eAlicia for their development